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This guide assumes you've already setup your e-mail accounts through cPanel if you haven't please...
How can I access my webmail?You can access your email at any time from any web browser by going to the following address:...
How can I enable CloudFlare?To active CloudFlare on any HostLatte shared hosting account: Login to your cPanel account...
How can I view or edit my MySQL database?You can view and edit your MySQL database by using phpmyadmin -> Log into your cPanel...
How do I add another domain on my account?Log into your control panel (yourdomain.com/cpanel)Select Addon Domains
How do I allow remote MySQL connections?In order to allow remote hosts to connect to your MySQL databases, you need to specifically allow...
How do I backup my website?Please follow this instructional video on how to backup your...
How do I connect with SFTP?SFTP is the secure, encrypted implementation of FTP. In order to use SFTP, you will need SSH...
How do I create a MySQL database?In order to create a MySQL database you must first login to cPanel and follow these steps:...
How do I get to webmail without using cPanel?If you're looking to access your accounts webmail function without going through cPanel, here's...
How do I log into my cPanel Control Panel?There is two ways of logging into your cPanel control panel. 1) You can login by going to...
How do I setup a catch all email account?Due to our security policies we have disable the catch all function on all of our servers.
How do I upload my files with FTP?To upload content to your site, you'll need an FTP client. We suggest using FileZilla, which is a...
Is mod_rewrite (mod rewrite) supported?Yes, Hostlatte supports mod_rewrite rules via .htaccess file. If you are trying to redirect...
NameserversPlease use the following name servers on your domain names if the domain name is registered with...
SMTP not sending mail out.Normally this error occurs because your ISP has decided to block port 25. This is happening more...
SSH AccessTo enable shell access to your account, you must contact support@hostlatte.com with a valid...
Shared & Reseller Basic FeaturesAll Shared and Reseller Hosting Packages comes with: No Setup Fee / Instant Setup 24x7 Support...
What is my Mail Settings? What is the MySQL hostname?Your MySQL hostname will always be localhost
Where is my web hosting account information?When you register a web hosting account with Hostlatte, we send you a welcome letter with your...
Why is my email bouncing?If your email is bouncing, it could be because you do not have SPF records enabled for your...
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