Articles

 Are there any contracts, hidden fees, etc?

There are no contracts or hidden fee's. You can choose any payment term, all of our hosting comes...

 Can I run Magento on your servers?

Yes, all our servers meet the minimum requirements for Magento E-Commerce software. If you...

 Can I run a Vbulletin forum on your servers?

All of our servers support the requirements for the latest vBulletin releases. We also support...

 Can I use ImageMagick?

All of our servers by default have ImageMagick installed on all of our servers. The path to...

 Can you help me transfer from my old host?

All web hosting accounts include 1 free transfer and migration assistance from your old provider....

 Do you allow Warez or Nulled Scripts?

We do not allow any form of warez or illegal content on our network. You can not store or link...

 Do you allow adult content?

We do allow adult content, we request you to contact our sales department before starting your...

 Do you backup my website?

We do backup your website, and we also give you the ability to back it up yourself. To back...

 Do you have an affiliate program?

All information regarding our affiliate program can be located here:...

 Do you have an affiliate system?

For more information about our affiliate system, please read about it at...

 Do you offer Dedicated Servers?

We do offer dedicated servers, please contact [email protected] if you are interested in...

 Do you offer a free trial?

Sorry, we do not offer any free trial. What we do offer is an ANYTIME money back guarantee, which...

 Do you offer domain registration?

Domains can be registered through us for as low as $8.98/year! You can either register the domain...

 Do you support Ruby on Rails?

Yes we support Ruby On Rails. We run the latest stable versions of Ruby and the Rails framework....

 Does HostLatte support IPv6 addresses?

At this time we do not support IPv6 addresses for any of our services (shared, reseller, or...

 How do I purchase a Dedicated IP?

Purchasing a Dedicated IP address cost $3/month. Please open a support ticket requesting to...

 How long does it take to setup my account?

Typically account setup times are instantly after receiving payments: Shared and Reseller...

 How long have you been in business? Where are you based out of?

We have been in business since 2009. Our Sales and Support department is located in San...

 Is there any email send limitation per hour?

We currently allow for a maximum of 100 emails to be sent per hour on all of our hosting...

 What MySQL version do you use?

We use MySQL 5.5.x on every server.

 What OS do you use?

We use CentOS / CloudLinux on all of our web servers. For more information about CloudLinux...

 What are your server specifications?

 What forms of payment do you accept?

 What forms of payment do you accept?

We currently accept the following forms of payment: Paypal Google Checkout If you would...

 What is your PHP memory limits set at?

Each PHP script is allowed to take up the max of 256MB of memory. If you require more than 256MB,...

 What operating system are your servers running?

We currently run the latest stable build of Cloudlinux CentOS. At this time we do not offer...

 Where are the servers located at?

Our servers are located in our Canada datacenter.

 Which control panel does Hostlatte use?

We have the latest version of cPanel on all shared servers. http://cpanel.net/website-owners/

 Why was my order marked as Fraud?

We use an automated fraud prevention system which monitors every order placed at Hostlatte. There...

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